What we do …

  • Operational Review
  • Fresh eyes overview of site, personnel, manning ratios, guest liaison, maintenance, catering
  • Benchmarking of
    • 5 top Costs
    • Profit margin analysis
    • Occupancy
    • Camper nights
    • Camper o/n rate
  • In depth analysis of booking process ( from initial enquiry through to final invoice
  • Booking’s process coaching
  • Manning ratio’s and best practice
  • SWOT analysis of site
  • Competitor Analysis ( geographic and market sector )
  • Succession planning
  • Emergency Management Planning/Plans
  • OH & S
  • Work method statements/STOP safety process
  • Risk Management process’s
  • Grant writing
  • Maintenance systems and protocols
  • Creating a cohesive team
  • Redeveloping your site – the good, the bad and the ugly
  • Reconfigure your site to increase occupancy
  • Relief Site Manager/Camping Director/Bookings officer
  • Solar system design/project manage
  • Carbon footprint Calcs and pro-forma submission

What we don’t do …

  • Offer a quick fix ( often improvements are an involved lengthy process )
  • Human resource’s detailed advice, in particular :
    1. Conflict resolution
    2. Termination and Redundancy
  • NARTA accreditation, ATAP accreditation, CAA accreditation
  • Accounting services